Frequently Asked Questions

Everything you need to know about shopping with BAD BATCH.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that limited edition 'drops' may have specific exchange-only policies.

How do I know which size to order?

Each product page features a detailed size guide. Our cuts are generally streetwear-inspired and slightly oversized; if you prefer a slim fit, we recommend sizing down.

Are the garments ethically produced?

Yes, BAD BATCH is committed to ethical manufacturing. We partner with factories that ensure fair wages, safe working conditions, and sustainable production practices.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna and Afterpay.

Can I track my order in real-time?

Once your order ships, you will receive an email confirmation with a tracking number and a link to our tracking portal to monitor your delivery status.